Shipping Policy

1. Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Customers will receive an order confirmation email once the order is placed.

2. Shipping Timeline

• Standard delivery typically takes 5–10 business days, depending on the delivery location.
• Delivery timelines may vary due to courier service availability, weather conditions, or regional restrictions.
• Delivery timelines may vary due to courier service availability, weather conditions, or regional restrictions.

3. Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location and order value.
• Promotional offers such as free shipping may apply to selected orders.
• Any additional charges levied by courier services are not controlled by Skypep.com.

4. Delivery Locations

• Currently, we deliver across India.
• International shipping options will be displayed on the website if available.

5. Order Tracking

• Once the order is shipped, tracking details will be shared via email or SMS.
• Customers can track their shipment using the provided tracking number on the courier partner’s website.

6. Delayed or Failed Deliveries

• Delivery delays may occur due to factors beyond our control.
• If delivery fails due to incorrect address or unavailability of the recipient, re-shipping charges may apply.
• Skypep.com is not responsible for delays caused by courier partners.

7. Damaged or Lost Shipments

• If your order arrives damaged, please notify us within 48 hours of delivery with photographic evidence.
• In rare cases of lost shipments, we will coordinate with the courier partner and provide a resolution accordingly.

5. Contact Information

For shipping-related queries, please contact us at: